The Company
Serendipity Body Products was established in Edmonton in 2014 and specializes in handcrafting spa-quality, healthy skin care products. It is owned and operated by Deena Peters, BSc., who has several years of quality management experience, hundreds of hours of ingredient research and certificates in Skin & Body Care and Nutritional Therapy. She's currently working on becoming a certified aromatherapist.
It started off with selling a couple of products (in way too many scents!) at craft and farmers' markets. Soon I was a guest on the Hey Ladies! Theatre, attending bigger craft shows, the Make It Show and the Alberta Gift Fair, invited to attend the Toronto Film Festival Gifting Suite and lease space at RAAS (at West Edmonton Mall) and I had my products included in a YEG Box. My product line has grown substantially and the products have evolved with purpose and are made with a high level of care and attention.
My goal is to have a healthy, successful company that is a leader in helping health conscious customers with their skin concerns. Honesty, health & wellness and customer satisfaction are of the utmost importance to me.
The Owner
I was born and raised in Winnipeg and early on discovered a passion for cooking and baking and the outdoors. My love for animals got me started on a Bachelor of Science degree in zoology. I soon discovered that plants were equally fascinating and finished my degree with a major in Ecology. I took up running and completed a half marathon. A job led to a promotion and transfer to Calgary in 1999 where I lived for three years before meeting the love of my life and moving to Edmonton. A friend introduced me to trail running and I was immediately hooked, running legs of the Death Race and Sinister Seven and running the Skyline Trail, the Blackfoot Ultra and the Grizzly Ultra. I happened to take a "Diva for a Day" body products class and found it was a calorie-free outlet for my cooking. After quitting my office job in quality management, I decided to turn my hobby into a business. I love researching, experimenting, making improvements and helping people. Over the years I've learned about healthy ingredients for my skin and for my cooking and continue to pursue a healthy lifestyle.
The Products
My mission is to delight my customers by creating effective and healthy skin care products that are:
'Natural' is not a regulated word in Canada. At Serendipity Body Products we consider anything that exists in nature to be natural, even if its produced synthetically due to cost or difficulty in obtaining it, as long as it is minimally processed. Not all natural ingredients are good for you either, lead or mercury for example, so we ensure that our ingredients are also safe to use. All of my products are 98-100% natural and 100% safe. I use a synthetic preservative in only a couple products and our phthalate free fragrance oils add some captivating and irresistible scents.
The Policies
Shipping: Free shipping in Canada with a minimum $40 purchase (after any discounts). If your purchase is below the minimum you can pick it up or pay for shipping. All packages are sent by Canada Post Regular Mail, Expedited Parcel or XpressPost. Here are the delivery estimates:
Payment: online payment is by PayPal, credit card and debit card. If you'd like to pay by cash or e-transfer, please contact me.
Returns: I make my best effort to ensure each customer is happy with their purchase. If you're not satisfied with any item, please contact me.
Privacy: I do not share, trade or sell personal information with third parties. I may collect your name, email address, phone number and shipping address when you register on our site, make a purchase or fill out a form. I use this information to process orders, to send you my newsletter or periodic emails and to respond to your inquiries. If at any time you wish to unsubscribe from my emails, you can do so on my website, by sending an email or by clicking the link at the bottom of my newsletter. If at any time you wish your data to be deleted please contact me via the website, email or phone. By using my site, you consent to my privacy policy.
If you don't find what you're looking for or have any questions or suggestions, please Contact Me.
Thanks for visiting!
Deena
Serendipity Body Products was established in Edmonton in 2014 and specializes in handcrafting spa-quality, healthy skin care products. It is owned and operated by Deena Peters, BSc., who has several years of quality management experience, hundreds of hours of ingredient research and certificates in Skin & Body Care and Nutritional Therapy. She's currently working on becoming a certified aromatherapist.
It started off with selling a couple of products (in way too many scents!) at craft and farmers' markets. Soon I was a guest on the Hey Ladies! Theatre, attending bigger craft shows, the Make It Show and the Alberta Gift Fair, invited to attend the Toronto Film Festival Gifting Suite and lease space at RAAS (at West Edmonton Mall) and I had my products included in a YEG Box. My product line has grown substantially and the products have evolved with purpose and are made with a high level of care and attention.
My goal is to have a healthy, successful company that is a leader in helping health conscious customers with their skin concerns. Honesty, health & wellness and customer satisfaction are of the utmost importance to me.
The Owner
I was born and raised in Winnipeg and early on discovered a passion for cooking and baking and the outdoors. My love for animals got me started on a Bachelor of Science degree in zoology. I soon discovered that plants were equally fascinating and finished my degree with a major in Ecology. I took up running and completed a half marathon. A job led to a promotion and transfer to Calgary in 1999 where I lived for three years before meeting the love of my life and moving to Edmonton. A friend introduced me to trail running and I was immediately hooked, running legs of the Death Race and Sinister Seven and running the Skyline Trail, the Blackfoot Ultra and the Grizzly Ultra. I happened to take a "Diva for a Day" body products class and found it was a calorie-free outlet for my cooking. After quitting my office job in quality management, I decided to turn my hobby into a business. I love researching, experimenting, making improvements and helping people. Over the years I've learned about healthy ingredients for my skin and for my cooking and continue to pursue a healthy lifestyle.
The Products
My mission is to delight my customers by creating effective and healthy skin care products that are:
- Natural and safe, for even the most sensitive skin
- Dairy, gluten and cruelty free
- Free of parabens, SLS, petroleum, toxins and artificial colours
- Made of organic and local ingredients where possible
- Packaged in recyclable containers and minimally packaged
'Natural' is not a regulated word in Canada. At Serendipity Body Products we consider anything that exists in nature to be natural, even if its produced synthetically due to cost or difficulty in obtaining it, as long as it is minimally processed. Not all natural ingredients are good for you either, lead or mercury for example, so we ensure that our ingredients are also safe to use. All of my products are 98-100% natural and 100% safe. I use a synthetic preservative in only a couple products and our phthalate free fragrance oils add some captivating and irresistible scents.
The Policies
Shipping: Free shipping in Canada with a minimum $40 purchase (after any discounts). If your purchase is below the minimum you can pick it up or pay for shipping. All packages are sent by Canada Post Regular Mail, Expedited Parcel or XpressPost. Here are the delivery estimates:
- For BC, estimated delivery time is 4 business days by Regular Mail, 2-4 business days by Expedited Parcel and 2-3 business days for XpressPost.
- For AB, MB & SK, estimated delivery time for Regular Mail is 2-4 business days, Expedited Parcel is 1-3 business days and 1-2 business days for XpressPost.
- For ON & QC you can expect 4 business days for Regular Mail, 4-6 business days for Expedited Parcel and 2-4 business days for XpressPost.
- For NL, PE, NB & NS you can expect 4 business days by Regular Mail, 6-8 business days for Expedited Parcel and 2-4 business days by XpressPost.
- NT, NU & YK can expect 4 business days by Regular Mail, 3-13 business days by Expedited Parcel and 2-7 business days by XpressPost.
Payment: online payment is by PayPal, credit card and debit card. If you'd like to pay by cash or e-transfer, please contact me.
Returns: I make my best effort to ensure each customer is happy with their purchase. If you're not satisfied with any item, please contact me.
Privacy: I do not share, trade or sell personal information with third parties. I may collect your name, email address, phone number and shipping address when you register on our site, make a purchase or fill out a form. I use this information to process orders, to send you my newsletter or periodic emails and to respond to your inquiries. If at any time you wish to unsubscribe from my emails, you can do so on my website, by sending an email or by clicking the link at the bottom of my newsletter. If at any time you wish your data to be deleted please contact me via the website, email or phone. By using my site, you consent to my privacy policy.
If you don't find what you're looking for or have any questions or suggestions, please Contact Me.
Thanks for visiting!
Deena
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I believe in giving back to the community and participate in the
City of Edmonton's Capital City Cleanup Program.
